Beyond Excellence offers a variety of solutions for both the
private and public sectors.
STRATEGIC PLANNING:
If you need to build the right plan for the direction of your
company, organization, program or event, Beyond Excellence can
design a solution for you. Using proven frameworks for the development
of strategic plans and action frameworks for both short and
long-term needs. You’ll be entirely self-sufficient as
you implement specific strategies using critical information
gathered from facilitated planning sessions and structured interview
processes.
PROGRAM DEVELOPMENT/PROJECT DEVELOPMENT:
If you have a project or a program that needs effective planning,
direction setting, evaluation and review but don’t have
the time or resources then let Beyond Excellence work with you.
Our services include preparation, design and implementation
of new programs and independent reviews of existing plans and
projects.
PERFORMANCE SOLUTIONS:
Hiring, promoting and ensuring the right people are in the right
positions are key to business and organizational success. Beyond
Excellence will help you identify and retain your high-performance
and high-potential employees by understanding individual employee
strengths and competencies, identifying the best use of abilities
to enhance performance and job satisfaction and assessing future
potential and identifying developmental needs.
Our proven, industry leading, on-line assessment tools include:
Pre-employment – Evaluate job applicants
for integrity, reliability and work ethic.
Customer Service - Make sure everyone in your
company is on the customer service team.
Sales Performance – Measure the five
key qualities of successful salespeople and predict performance
in seven critical sales behaviours.
Development and Coaching – A powerful
and dynamic tool for hiring, coaching, training, promotion,
managing, and succession planning.
360 Degree Feedback - Provide managers and
leaders with an opportunity to receive an evaluation of their
job performance from the people they work with. Positively identify
their strengths, and pinpoint the areas that could be improved.
PRESENTATIONS & TRAINING PROGRAMS:
Beyond Excellence training programs are guaranteed to inspire,
inform, entertain and instruct. To help build competencies in
leadership, people development, sales performance, problem solving,
performance management and team building, Beyond Excellence
customized presentations are the answer.
Whether you require a presenter for a small group workshop
or a keynote speaker for a convention plenary session, Beyond
Excellence would be pleased to create a presentation to meet
your objectives.
Selected seminar and presentation topics:
MANAGEMENT AND LEADERSHIP
· OWNERSHIP MEANS LEADERSHIP
· THE ABC’s OF SUPERVISING OTHERS
· HIRING SMART FOR NON-HR MANAGERS
· EFFECTIVE EMPLOYEE PERFORMANCE EVALUATIONS
· SPEAKEASY – CONQUERING YOUR FEAR OF PUBLIC SPEAKING
STRATEGIES AND GOALS
· COMMUNICATION STRATEGIES
· BUILDING YOUR STRATEGIC PLAN
· TIME MANAGEMENT AND GOAL SETTING
· PREPARING A WINNING BUSINESS PLAN
SALES AND CUSTOMER SERVICE
· SELLING AND NEGOTIATING TO WIN
· TRADE SHOW SELLING
· DYNAMIC SALES PRESENTATIONS
· CUSTOMER-CENTRIC SERVICE
· CRITICAL ELEMENTS OF CUSTOMER SERVICE
MARKETING, EXPORTING AND COMMUNICATING
· INTERNET AND YOUR BUSINESS
· COMMUNICATING IN WRITING FOR BUSINESS
· INTRODUCTION TO EXPORTING
